Customer Experience Specialist - French - Rotterdam

Functiegroepen: Supply Chain / Customer Service Supply

Organization

For global medical devices organisation active in orthopaedics segment, we have an all-round customer experience position for ambitious and eager French speaking professionals. The company is a significant player in the industry and specifically in the United States, and has a stand-alone entity located in Rotterdam area for the European market. This location has an open and cozy atmosphere, and employs about twenty young and ambitious employees.

Function

The Customer Experience Specialist mainly responsible for the French speaking clients, suppliers, partners or other stakeholders in the European region. In this role your responsibility is managing the order to cash process, loan processes, procurement, and incoming calls and customer inquiries. Besides, you are handling customer complaints and providing appropriate solutions and alternatives to the customer to ensure high quality service. This location has a small warehouse, where you will also be partly handling supply chain related tasks and shipments to our clients.

Requirements

  • Fluency in French and Dutch
  • Minimum two years of experience in a similar role
  • Being comfortable with using an ERP system and good understanding of Excel
  • Understanding of order management and logistics processes
  • Enthusiastic and ambitious personality
  • Clear in communication

Offer

  • Professional career development path
  • Healthcare insurance payed by the employer
  • Pension scheme
  • Annual bonus
  • Daily lunch
  • A young and ambitious team of international colleagues.

Application

If you are interested in this job, or in similar ones, please feel free to contact me directly.

Gino Boekelaar
Consultant | Medical Devices

+31(0)6-13944082
+31(0)23-7548660
g.boekelaar@qtcrecruitment.com

Solliciteren
Share on Social Media

Contact

To find out what QTC Recruitment can do for you, please contact us. 
Contact us 
Share on Social Media
1
Hello, how can I help you? I will answer you as soon as possible during working hours.

Press the WhatsApp button again...
Powered by