|Publication date:||February 18 2020|
|Function Group:||Supply Chain|
A leading organisation in the medical devices industry is looking for a seasoned Customer Service Manager. Despite being one of the leading and most innovative medical devices organisation worldwide, they constantly seek ways to bring technology, therapies, and service together and on a world-class level. This organisation is ranked among the best workplaces worldwide, and has their Main European Distribution Center located in the Northern part of Limburg. You will lead a team of eight direct reports, and your goal is to pursue the best in class service and communication towards customers, vendors, and other distribution centers in the EMEA region.
The purpose of this role is to build a strong international team who prioritises service as the most important aspect of their work. The team will be the intermediary between the business, and transportation, operations, and local customer service offices spread through Europe, the Middle East, and Africa. Next to that, you need to ensure staff is appropriately trained on all aspects applicable to run a compliant operation. Next to that, travelling is estimated to be one week every two months to local office and clients to maintain and further build the relationships. On top of that, the business grows with 25% annually, so you will also be engaged in continuous improvement and new business opportunities in distribution and logistics.
The ideal candidate has:
The organisation can offer:
If you are interested in this job, or in similar ones, please feel free to contact me directly.
Consultant | Medical Devices