Senior IT Support Specialist - Amsterdam

Vacancy information

Publication date:June 25 2020
Employment type:Permanent
Sector:Medical Devices
Function Group:Sales

Functiegroepen: Sales / Customer Service sales


For a global leader in innovative noninvasive monitoring solutions, we are currently looking for a Senior IT Support Specialist who will be experiencing this amazing journey right from the start. Although, this organisation is a global leader in innovative noninvasive monitoring solutions with development and manufacturing facilities all over the world and a proven global sales track record, their journey to conquer Europe has just started with a huge brand new office and warehouse in Amsterdam. They have been successful by offering a modern competitive product and with highly motivated workforce offering innovative solutions to enhance patient outcomes and minimise the cost of care.


Within this role, you can make a significant impact into a small and motivated service team. You will be responsible for responding in a quality and time efficient manner to EMEA end users regarding Windows and Network issues.
This may include daily tasks such as installing, configuring, upgrading, and maintaining medical devices.

Key responsibilities will include:

  • Interacts with EMEA and local end users in fixing their IT issues.
  • Conducts thorough problem analysis in regard to technical system troubleshooting, and proposes viable solutions and alternatives.
  • Monitors and collaborates internally to help resolve HelpDesk tickets in a timely basis.


The ideal candidate should have:

  • Two years of IT support experience or equivalent
  • Degree in Computer Science or Information Technology
  • Windows 10 deployment knowledge, familiar with Windows 8 and 8.1
  • Active Directory and GPO knowledge
  • Cloud Networks, Remote desktop and VPN knowledge
  • Good knowledge of MS Office
  • Fluent in English and Dutch


The organisation will offer you the following:

  • Expected salary range is between €3,000 and €4,000 depending on your experience and expertise
  • Working in a great, innovative and international company that acts all around the globe
  • Defined benefit pension scheme
  • 8% holiday allowance
  • 25 holidays


If you are interested in this job, or in similar ones, please feel free to contact me directly.

Kevin le Noble




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