As Head of Facilities & Services, you are responsible for the effective services delivery for the relevant users including staff, visitors, and clients. You are accountable for GMP facilities, engineering, warehouse, and logistics departments including QMS related activities. You ensure facility operations are operational for cleaning, waste management, pest control and gowning supplies to support critical day to day operations in the labs and cleanrooms. You manage operational and capital budgets, create management reports, and organise resources according to team priorities and customer needs. You ensure a timely and effective communication and escalation process, while adhering to all safety procedures and compliance requirements.